wecasa technologies, ltd.

Privacy Policy

Updated: March 2023

WeCasa Technologies, Ltd. (the “WeCasa”, “we” or “us”) is committed to protecting your privacy and safeguarding your personal information. The purpose of this privacy policy is to inform you about our privacy practices, including how we collect, use and disclose your personal information through WeCasa’s websites and/or other means (the “Policy”). Please review this Policy carefully.

Definition of Personal Information  

"Personal information" means information about an identifiable individual. This information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, financial information, transaction records, and property usage. Personal information does not include any business contact information that is solely used to communicate with you in relation to your employment, business or profession.

Your Consent to Collection, Use and Disclosure

We collect, use and disclose your personal information with your consent or as permitted or required by law. If you choose to provide personal information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this Policy.

You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting us using the contact information in the “Contact Us” section below.   

Personal Information We Collect & Use

We may use your personal information and other information for purposes for which we have obtained your consent as outlined below, and for such other purposes as may be permitted or required by applicable law (including to investigate legal claims and to enforce this Policy).

PERSONAL INFORMATION
COLLECTED		 HOW INFORMATION IS USED
Contact Data (Name, email, phone) • To contact you relating to our products and
services
• To respond to inquiries and other requests
• To inform our marketing strategies
Purchase information (purchase timeline,
budget, type of ownership, location preference(s), realtor
relationship, purchase intent, purchase behaviour)		 • For purposes of recording required
information in connection with property
purchases
• To analyze the needs and activities of our
customers to help us better serve you
• To conduct research and analysis related
to our business, products and services
• To provide you with information that we
think may interest you, including about our
products and services
• To identify WeCasa brand ambassadors
Identity verification documents, residency status • To validate buyer candidate purchase
  credentials, including loan requirements
Financial information (credit report,
financial data, financial records)		 • To validate buyer requirements and
executing transactions
• To manage property expense accounts
Information relating to property usage (for example:
reservations, feedback responses; guest usage)		 • To address customer needs and optimize
  the customer experience
• To inform our marketing strategy and
  create brand ambassadors
• To monitor and improve our products and
  services, and to develop new products and
  services
• To welcome property co-owners to the
  WeCasa experience
Technical and device information about
your use of WeCasa websites as further detailed below		 • To operate, improve, and develop the
  quality of our website;
• To personalize our website for users
• To understand consumer base

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For individuals who visit our website located at https://www.we.casa/ or any of our related websites (collectively, “our website”), we may collect information from you or from your activities on the site.

  • If you complete the online form to contact us, we will collect your full name and email address.
  • Like most websites and other Internet services, we may collect certain technical and device information about your use of our website.  Such information may include your Internet protocol address (“IP Address”), information about your device, browser and operating system, and the date and time of your visit.
  • We may also use “cookies” or enlist third party services which use cookies to track your preferences and activities on our website, including your “click path” through our website.  Amongst other things, this information allows us to dynamically personalize the website for users. Cookies are small data files transferred to your computer’s hard-drive by a website.  They keep a record of your preferences, making your subsequent visits to the site more efficient. Cookies may store a variety of information, including the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on the site.  The use of cookies is a common practice adopted by most major sites to better serve their users.  Most browsers are designed to accept cookies, but they can be modified to block cookies.  See your browser’s help files for more information. You should note, however, that without cookies some of our website’s functions may not be available.
  • We may use third-party analytics tools to better understand the user base of our websites. These tools may use cookies (see above). We use this information to improve the website and as otherwise set out in this Policy.
  • We may also use third-party analytics tools, advertising trackers, and targeted advertising services. These tools may use cookies (see above.). We use this information to improve the website, to understand our consumer base, and as otherwise set out in this Policy.

Accessing and Updating Your Personal Information

Opting Out of Communications

If you no longer want to receive marketing-related emails from us, you may opt-out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email you receive from us. You may also opt-out by contacting us directly using the contact information in the “Contact Us” section below.

Retention of Personal Information

We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law.

Information Security

We have implemented reasonable physical, organizational, contractual and technological security measures with a view to protecting your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your personal information are those with a business ‘need-to-know’ or whose duties reasonably require such information.

While we take precautions against possible breaches in our websites and customer databases, no website or Internet transmission is completely secure, so unfortunately we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of our websites is at your own risk. We assume no liability for disclosure of your personal information due to transmission errors, unauthorized access, or causes beyond our control, including security failures on the part of our partners and third party service providers and processors.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section below.

We will take steps to ensure that your personal information is kept as accurate, complete and up-to-date as reasonably necessary. We will not routinely update your personal information, unless such a process is necessary.  

Third Party Websites and Services

We rely on third party service providers to perform a variety of services on our behalf, such as e-commerce, payment card processing, customer support, telephone and technical support, hosting, data storage and processing, customer surveys, marketing, advertising, customer rewards, and research and analytics.  

We may share your information with service providers to facilitate the services they provide to us.

This Policy applies only to our products and services.  This Policy does not extend to any websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of such third parties, and we encourage you to review all third party privacy policies prior to using third party websites or products or services.

Privacy Policy Updates

This Policy is current as of the date listed above.  We may modify this Policy from time to time.  When changes are made to this privacy statement they will become immediately effective when published in a revised privacy statement posted on our website unless otherwise noted. We may also communicate the changes through our services or by other means.